#Trivago #hawaii #hotels
Trivago hawaii hotels
Keep an eye on your inbox, the lastest consumer news is on it’s way!
93 trivago Consumer Reviews and Complaints
I use hotels throughout the world and to be honest have only once been able to find a cheap deal on Trivago. They say they offer the best rates but this is not true. They are most of the time expensive than other competitors sites, all of their advertising is misleading as you can beat their prices on other hotel booking sites most of the time without even trying.
Soooo pissed off! Re: Hotel booking through Trivago and Loveholidays • [email protected] #Trivago #LoveHolidays #LoveVacations #Fraud #Scam I tried to book a hotel using Trivago. They booked it through Lovevacations, I called the hotel to let them know I’d be arriving late and they did not have my reservation. I checked my bank account and the money was taken out for the booking. I then contacted Lovevacations, they told me that the hotel did not have any rooms left. I cannot imagine why they would book the room and charge me if the hotel was already booked full.
Then they said they would refund my money but it would take 4 to 6 days to get it back which of course is totally unacceptable so now I don’t have a hotel room and I’m out $241.41. Then they charged me another $241.41. Total taken from my bank account $482.82! TOTAL SCAM. Trivago also does not have a telephone number for customer support or any type of contact. #SHARE so nobody else gets their vacation messed up.
Thank you, you have successfully subscribed to our newsletter! Enjoy reading our tips and recommendations.
Myself and a friend have used this service on 4 different hotels in Sydney and Blue Mountains. When we got to the hotel reception desk which we had already paid a deposit on an average of 3 nights stay we were charged a completely different and more costly amount for the 3 days we both stayed. Also some of the hotels said or claimed some of their inhotel services were much better than the actual quality of services inc the style and condition of various hotel rooms we got stuck with. We did expect more than was offered esp since we could have booked for 1 night instead of three. Wrote a review of one of these overpriced hotels near Chinatown and the owners replied with a basically ‘couldn’t care less attitude!’ Hope there is better improvement in the future and what is promised online matches up more effectively with the actual hotel rooms and their services promoted!
I booked a hotel St George Utah. The quoted fee was $77 per night. I did not check the confirmation as the hotel sent a confirmation. I got $77 for the first night and then charged $114 then second night and $144 the last two nights!! Double the quoted rate. Now I did not read the confirmation page that discloses this because I got just a confirmation # from the hotel. Talk about bait and switch. I will bet $100 dollars that I will find out Trivago gets paid on the night rate, not just a booking fee. I will never use Trivago again and I warn others not to do so. What a dishonest company.
We recently booked a 5-night stay in a hotel in Florida. Able to check-in ok, then couple days later notice on our credit card activity we were charged by the hotel. Spoke to the desk and they deleted their charge after we showed them the charge activity we had paid a month prior for $906.12 to a third party hotel booker Hotelsforeveryone. At checkout we were given our final billing, and that amounted to $744.80 with $0 balance owed by us. I couldn’t believe the difference in what the actual cost from the hotel (744) versus what Trivago/Hotelsforeveryone charged our credit card (906).
When we got home, I called the Hotelsforeveryone, asked why there was such a big discrepancy from what they charged and the actual cost. She said our original charge was the room cost at the time of booking and refused to make any adjustments. So Trivago made out with almost $240 off our money- so much for their “bargain” rates. Stay away from these folks like the plague.
1,494,280 reviews on ConsumerAffairs are verified.
We use intelligent software that helps us maintain the integrity of reviews.
Booked a hotel in Hawaii nine months in advance. Got the confirmation from Trivago. My spider senses told me to just call the hotel to verify. Best move I ever made. They told me that the room I had reserved was not reserved. I did not get what I paid for. The hotel made good on it. And promised me if possible they would upgrade me when I got there. Trivago… What a disaster!
Having viewed Trivago’s TV commercials I decided to check them out. I made my reservation on one of their recommended hotels and upon arrival was told that there was no reservation. They placed us in their last available room when we had paid for a deluxe room. No one would take responsibility for their error and we were left holding the bag. Stay away from Trivago and call the hotel direct.
I would give them zero stars if I could. I used Trivago to book my trip to Montego Bay. The booking was through TravelUp. Do not EVER book through TravelUp. I repeat, do not EVER book through TravelUp. I booked in December for a February trip. Four days before I was scheduled to leave, the agency contacts and told me there would be an “urgent reallocation.” This is after I already paid for that hotel. They transferred me to another hotel, but when I went to check-in to the hotel, the hotel told me the agency never transferred the funds and I had to pay for the hotel in full (again).
The people at the agency are unresponsive, rude, and have yet to refund me my money. I ended up reporting them to my bank as fraud. Trivago is no help either. Their customer service line just indicates they have nothing to do with the bookings and do not allow you to speak to an individual. As a pricing website tool, they should monitor and regulate the agencies that they allow people to book through. I will never be using Trivago again for any of my future travels.
While booking a reservation I chose one date and after booking and paying the system changed the date and since it is nonrefundable you can’t cancel the reservation. You suck Trivago. People like you should be tarred and feathered!
Had a horrible experience with Trivago and booking a hotel room. Selected a hotel and rate from the site which took me to a booking site. They had what appeared as duplicates of each room type. I thought I had chosen the 2 queen bedroom and saw it was a suite with one bed and a sofa bed. Cancelled that, went back and selected the next room in the list that was what wanted and matched the price I remembered from Trivago. Completed the booking only to get an email telling me the booking was nonrefundable! Not what I had intended at all! Called the company immediately to tell them it was a mistake and I wanted the refundable rate. No go. No satisfaction from the rep I spoke with. So I called Mastercard and put in a dispute. I will never use Trivago again! The cheapest price they had was a fake and I could get a cheaper one from the hotel directly.
Hotel booked, this hotel credited my card, I checked with hotel before leaving to confirm the booking, the receptionist replied that I had cancelled the booking, but no money back to cc. Tried getting money back but all gone.
I tried to use Trivago to book a room at the Holiday Inn Express in Missouri. Instead Trivago confirmed a room at the Best Western. After 40 minutes on the phone, much of it on hold, Trivago confirmed it was a Trivago error but would not fix it. Instead, they said someone would call me in 2-3 hours. So now I am expecting a phone call after 11 pm- how rude is that? Very! Will never use Trivago again- ever.
I listed with the Trivago site as the ad said all that would have suited me joining them. My rates are very reasonable compared to most hotels and establishments. I offer what most guests would love to enjoy on their holiday. My website said it all with all the details and prices and the title Rachel’s Home From Home is where guests would love to spend their time. I have never had 1 inquiry or booking from the Trivago Team nor have they ever answered any of my questions which I have posed to them. I informed them long in advance that I would not be listing with them again and also asked them in advance of my subscription being renewed please to cancel my listing as I no longer wanted to be listed on their site and pay the incredible amount for a useless service.
Their amount for listing was 239 dollars but for me it is ZAR3,309 which is an exorbitant amount. However they ignored all my emails and only sent what suited them and debited my account without my permission after cancelling my listing long in advance. They just sent an email letting me know that they have received my payment and sent an invoice for my records. Do not get caught up in this web of deceit.
Airline umbrella sites just open 6-8 other sites making finding your best deal confusing and more difficult. Choosing your flight is very misleading and OVERPRICED. Also the whole thing with checked baggage is an accouterment that is just another ways to stick it to the consumer.
CONSUMER ALERT: If you are shopping for travel and using Trivago, DO NOT fall for the false sense of security offered by the idea of “Free Cancellation,” — The Great Deal Trivago offers might be from another source WITHOUT FREE CANCELLATION! I just reserved a room via Trivago with “Free Cancellation.” Trivago then linked me to a company called “CANCELON” which charges a cancellation fee, immediately. THIS IS A BLATANT BAIT AND SWITCH TACTIC AND SHOULD BE ILLEGAL.
I travel extensively for my job as an actor and Trivago is my go to. I just write the name of the city and in no time at all I have a list of motels in every price range and amenity range. I do nuts and bolts, so spas and such are not much consideration, but I have always enjoyed the ease of Trivago use.
In December 2017 I paid Trivago $219.45/R3055.05 to provide exposure for our business: The Jays Guest House. During 2018 we did not receive any increased business as a result of this marketing effort. We did not want to proceed for a second year doing business with Trivago. However, this is what we were told: According to our system, you logged in to your Trivago Hotel Manager account on 11/12/2017 at 11:29 CET with the email address **, and then upgraded on your own to PRO.
After you provided your billing information and clicked on the “Place order” button, you entered into a valid contract, and so there’s no need for a written contract, too. Your PRO subscription renewed automatically on 11/12/2018, and it’ll renew again on 11/12/2019. Please note that the Subject of the Contract and Term (article 2) in the General Terms and Conditions trivago Hotel Manager PRO states: “The term of the annual subscription is extended automatically by a further 12 (twelve) months if the hotelier has not terminated his/her trivago Hotel Manager PRO account by the expiry of the twelfth month of his/her membership. Therefore, I’m unable to proceed with the process of a refund.”
This is absolute **. The management of this company – Trivago – has a duty of care at the very least. There is a need for the company management to ensure that the customer has read & understood these onerous conditions. We have never set eyes on their terms & conditions and never signed any contract with them other than entrusting them with the marketing of our business. Most companies subscribe the notion that they are in a business of, amongst other things, providing a service. What the customer wants, the customer gets. We want a refund of the money paid ($237.40; R3562.71) for marketing in 2019 which we don’t want to be done by Trivago. I am not finished. But I will wait for your response before taking further action in the hope that you will see reason and not let this matter get out of hand.